Code of Professional Conduct for Freelance Court Reporting Firm Owners

• Be clear on firm's payment policies to reporters and adhere to them.



• Give training, when necessary, to CSRs in all aspects of reporting including technology and statutes affecting reporters.



• Explain guidelines of reporting assignments and calendar considerations to reporters.



• Provide quality assurance in production of transcripts.



• Provide a competent, cooperative and pleasant administrative and production staff.



• Provide a pleasant working environment within the office.



• Keep up with and embrace technology.



• Be available to staff reporters for questions and concerns.



• Conduct yourself and your business in a professional manner.



• Provide constructive feedback to the individual reporter when a complaint/acknowledgement has been received by a client.